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• Select section General

  General

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  Welcome to the E-books page! Here, you can find a range of e-books by topic to help with your research and also careers and personal development.
  

  • Select activity Announcements

    

    Announcements Forum
• Select section e-books to download

  e-books to download

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• Select section BEVERAGES & WINE

  BEVERAGES & WINE

  • Select activity Alcoholic beverages by Grumezescu, Alexandru Mihai Holban, Alina Maria

    

    Alcoholic beverages by Grumezescu, Alexandru Mihai Holban, Alina Maria File
  • Select activity Caffeinated and Cocoa Based Beverages by Alexandru Grumezescu, Alina-Maria Holban

    

    Caffeinated and Cocoa Based Beverages by Alexandru Grumezescu, Alina-Maria Holban File
  • Select activity D1 Wine Production – An accompaniment to the WSET Level 4 Diploma in Wines by Wine Spirit Education Trust

    

    D1 Wine Production – An accompaniment to the WSET Level 4 Diploma in Wines by Wine Spirit Education Trust File
  • Select activity D2 Wine Business – An accompaniment to the WSET Level 4 Diploma in Wines by Wine Spirit Education Trust

    

    D2 Wine Business – An accompaniment to the WSET Level 4 Diploma in Wines by Wine Spirit Education Trust File
  • Select activity D4 Sparkling Wines – An accompaniment to the WSET Level 4 Diploma in Wines by Wine Spirit Education Trust

    

    D4 Sparkling Wines – An accompaniment to the WSET Level 4 Diploma in Wines by Wine Spirit Education Trust File
  • Select activity D5 Fortified Wines – An accompaniment to the WSET Level 4 Diploma in Wines by Wine Spirit Education Trust

    

    D5 Fortified Wines – An accompaniment to the WSET Level 4 Diploma in Wines by Wine Spirit Education Trust File
  • Select activity Fermented beverages by Alexandru Grumezescu (Editor), Alina Maria Holban

    

    Fermented beverages by Alexandru Grumezescu (Editor), Alina Maria Holban File
  • Select activity Handbook of Alcoholic Beverages Technical, Analytical and Nutritional Aspects by Alan J. Buglass

    

    Handbook of Alcoholic Beverages Technical, Analytical and Nutritional Aspects by Alan J. Buglass File
  • Select activity Milk-based beverages by Grumezescu, Alexandru Mihai Holban, Alina Maria

    

    Milk-based beverages by Grumezescu, Alexandru Mihai Holban, Alina Maria File
  • Select activity Natural Beverages Volume 13 The Science of Beverages by Alexandru Mihai Grumezescu and Alina Maria Holban

    

    Natural Beverages Volume 13 The Science of Beverages by Alexandru Mihai Grumezescu and Alina Maria Holban File
  • Select activity Non-alcoholic Beverages by Alexandru Grumezescu (Editor), Alina Maria Holban

    

    Non-alcoholic Beverages by Alexandru Grumezescu (Editor), Alina Maria Holban File
  • Select activity Preservatives and preservation approaches in beverages. Volume 15, The science of beverages by Grumezescu, Alexandru Mihai Holban, Alina Maria

    

    Preservatives and preservation approaches in beverages. Volume 15, The science of beverages by Grumezescu, Alexandru Mihai Holban, Alina Maria File
  • Select activity Soft drink and fruit juice problems solved by Ashurst, P. R. Hargitt, Robert Palmer, Fiona

    

    Soft drink and fruit juice problems solved by Ashurst, P. R. Hargitt, Robert Palmer, Fiona File
  • Select activity The Bar and Beverage Book by Costas Katsigris, Chris Thomas

    

    The Bar and Beverage Book by Costas Katsigris, Chris Thomas File
  • Select activity The Big Book of Beverages Master Making Coffee, Iced Tea, Juices, Infused Water, Alcoholic Cocktails, Smoothies, and Much More with Over 870 Recipes by Carter, John Marie, Marissa Bennett, Stephanie

    

    The Big Book of Beverages Master Making Coffee, Iced Tea, Juices, Infused Water, Alcoholic Cocktails, Smoothies, and Much More with Over 870 Recipes by Carter, John Marie, Marissa Bennett, Stephanie File
  • Select activity The Wine, Beer, and Spirits Handbook A Guide to Styles and Service by The International Culinary Schools at The Art Institutes, Joseph LaVilla, Doug Wynn

    

    The Wine, Beer, and Spirits Handbook A Guide to Styles and Service by The International Culinary Schools at The Art Institutes, Joseph LaVilla, Doug Wynn File
  • Select activity Trends in non-alcoholic beverages by Galanakis, Charis M

    

    Trends in non-alcoholic beverages by Galanakis, Charis M File
  • Select activity Wine A Tasting Course by Marnie Old

    

    Wine A Tasting Course by Marnie Old File
• Select section CULINARY

  CULINARY

  • Select activity Aging, Nutrition and Taste Nutrition, Food Science and Culinary Perspectives for Aging Tastefully by Jacqueline B. Marcus

    

    Aging, Nutrition and Taste Nutrition, Food Science and Culinary Perspectives for Aging Tastefully by Jacqueline B. Marcus File
  • Select activity Baking and pastry mastering the art and craft

    

    Baking and pastry mastering the art and craft File
  • Select activity Catering A Guide to Managing a Successful Business Operation by Bruce Mattel , The Culinary Institute of America by Bruce Mattel et al

    

    Catering A Guide to Managing a Successful Business Operation by Bruce Mattel , The Culinary Institute of America by Bruce Mattel et al File
  • Select activity Chocolates and Confections Formula, Theory, and Technique for the Artisan Confectioner by Peter P. Greweling, The Culinary Institute of America

    

    Chocolates and Confections Formula, Theory, and Technique for the Artisan Confectioner by Peter P. Greweling, The Culinary Institute of America File
  • Select activity Culinology The Intersection of Culinary Art and Food Science by Research Chefs Association

    

    Culinology The Intersection of Culinary Art and Food Science by Research Chefs Association File
  • Select activity Culinary Math by Linda Blocker, Julia Hill

    

    Culinary Math by Linda Blocker, Julia Hill File
  • Select activity Culinary Nutrition The Science and Practice of Healthy Cooking by Erasmus, Alet C

    

    Culinary Nutrition The Science and Practice of Healthy Cooking by Erasmus, Alet C File
  • Select activity Encyclopedia of Foods. A Guide to Healthy Nutrition by Experts from Dole Food Company, Experts from The Mayo Clinic, Experts from UCLA Center for H

    

    Encyclopedia of Foods. A Guide to Healthy Nutrition by Experts from Dole Food Company, Experts from The Mayo Clinic, Experts from UCLA Center for H File
  • Select activity Fish and Seafood Identification, Fabrication, Utilization (The Kitchen Professional) by Mark Ainsworth, Culinary Institute of America

    

    Fish and Seafood Identification, Fabrication, Utilization (The Kitchen Professional) by Mark Ainsworth, Culinary Institute of America File
  • Select activity Food Safety for the 21st Century Managing Haccp and Food Safety Throughout the Global Supply Chain by Carol Wallace, William H. Sperber, Sara Mortimore

    

    Food Safety for the 21st Century Managing Haccp and Food Safety Throughout the Global Supply Chain by Carol Wallace, William H. Sperber, Sara Mortimore File
  • Select activity Garde Manger Cold Kitchen Fundamentals by The American Culinary Federation

    

    Garde Manger Cold Kitchen Fundamentals by The American Culinary Federation File
  • Select activity Garde Manger The Art and Craft of the Cold Kitchen by The Culinary Institute of America

    

    Garde Manger The Art and Craft of the Cold Kitchen by The Culinary Institute of America File
  • Select activity Institut Paul Bocuse Gastronomique The definitive step-by-step guide to culinary excellence by Institut Paul Bocuse

    

    Institut Paul Bocuse Gastronomique The definitive step-by-step guide to culinary excellence by Institut Paul Bocuse File
  • Select activity International Cuisine by Jeremy MacVeigh

    

    International Cuisine by Jeremy MacVeigh File
  • Select activity Larousse Gastronomique Vegetables and Salads by Robuchon Joel

    

    Larousse Gastronomique Vegetables and Salads by Robuchon Joel File
  • Select activity Math For The Professional Kitchen by Laura Dreesen, Michael Nothnagel, Susan Wysocki

    

    Math For The Professional Kitchen by Laura Dreesen, Michael Nothnagel, Susan Wysocki File
  • Select activity Meat Identification, Fabrication and Utilization (Kitchen Pro Series) by Thomas Schneller, Culinary Institute of America

    

    Meat Identification, Fabrication and Utilization (Kitchen Pro Series) by Thomas Schneller, Culinary Institute of America File
  • Select activity Modern Buffet Presentation by Carol Murphy Clyne, Vincent Clyne, The Culinary Institute of America (CIA), Francesco Tonelli

    

    Modern Buffet Presentation by Carol Murphy Clyne, Vincent Clyne, The Culinary Institute of America (CIA), Francesco Tonelli File
  • Select activity Modern garde manger by Campbell, Angus Garlough, Robert

    

    Modern garde manger by Campbell, Angus Garlough, Robert File
  • Select activity On cooking a textbook of culinary fundamentals by Priscilla Martel Sarah R. Labensky Alan M. Hause

    

    On cooking a textbook of culinary fundamentals by Priscilla Martel Sarah R. Labensky Alan M. Hause File
  • Select activity Stirring the Pot A History of African Cuisine by James C. McCann

    

    Stirring the Pot A History of African Cuisine by James C. McCann File
  • Select activity The Cooks Book of Ingredients

    

    The Cooks Book of Ingredients File
  • Select activity The elements of dessert by Francisco J. Migoya, The Culinary Institute of America (CIA)

    

    The elements of dessert by Francisco J. Migoya, The Culinary Institute of America (CIA) File
  • Select activity The Flavor Bible The Essential Guide to Culinary Creativity, Based on the Wisdom of Americas Most Imaginative Chefs by Karen Page, Andrew Dornenburg

    

    The Flavor Bible The Essential Guide to Culinary Creativity, Based on the Wisdom of Americas Most Imaginative Chefs by Karen Page, Andrew Dornenburg File
  • Select activity The Kitchen Pro Series Guide to Poultry Identification, Fabrication and Utilization by Thomas Schneller

    

    The Kitchen Pro Series Guide to Poultry Identification, Fabrication and Utilization by Thomas Schneller File
  • Select activity The New Complete Book of Food A Nutritional, Medical, and Culinary Guide - 2nd Edition by Carol Ann Rinzler

    

    The New Complete Book of Food A Nutritional, Medical, and Culinary Guide - 2nd Edition by Carol Ann Rinzler File
  • Select activity The Peppers, Cracklings, and Knots of Wool Cookbook The Global Migration of African Cuisine by Diane M. Spivey

    

    The Peppers, Cracklings, and Knots of Wool Cookbook The Global Migration of African Cuisine by Diane M. Spivey File
  • Select activity The Perfect Scoop Ice Creams, Sorbets, Granitas, and Sweet Accompaniments by David Lebovitz

    

    The Perfect Scoop Ice Creams, Sorbets, Granitas, and Sweet Accompaniments by David Lebovitz File
  • Select activity The Science of Cooking Every Question Answered to Perfect Your Cooking by Stuart Farrimond

    

    The Science of Cooking Every Question Answered to Perfect Your Cooking by Stuart Farrimond File
  • Select activity The Ultimate Ice Cream Book Over 500 Ice Creams, Sorbets, Granitas, Drinks, And More by Bruce Weinstein

    

    The Ultimate Ice Cream Book Over 500 Ice Creams, Sorbets, Granitas, Drinks, And More by Bruce Weinstein File
  • Select activity The theory of hospitality catering for levels 3 and 4 by David Foskett Patricia Paskins

    

    The theory of hospitality catering for levels 3 and 4 by David Foskett Patricia Paskins File
  • Select activity Techniques of Healthy Cooking by The Culinary Institute of America (CIA)

    

    Techniques of Healthy Cooking by The Culinary Institute of America (CIA) File
  • Select activity Understanding Food Principles and Preparation Lab manual for Browns by Suzanne R. Curtis

    

    Understanding Food Principles and Preparation Lab manual for Browns by Suzanne R. Curtis File
  • Select activity Understanding Food Principles and Preparation by Amy Christine Brown

    

    Understanding Food Principles and Preparation by Amy Christine Brown File
• Select section CAREER & PERSONAL DEVELOPMENT

  CAREER & PERSONAL DEVELOPMENT

  • Select activity How to Answer Interview Questions-50 Tough Questions

    

    How to Answer Interview Questions-50 Tough Questions File
  • Select activity Mastering the Power of Assertive Dialogue

    

    Mastering the Power of Assertive Dialogue File
  • Select activity Fundamentals of Communication

    

    Fundamentals of Communication File
  • Select activity The fastest way to the job interview

    

    The fastest way to the job interview File
  • Select activity Creating your CV as a self marketing tool

    

    Creating your CV as a self marketing tool File
  • Select activity 21st Century Internships

    

    21st Century Internships File
  • Select activity Essential job searching tools

    

    Essential job searching tools File
  • Select activity Demystifying Case Interviews

    

    Demystifying Case Interviews File
  • Select activity Career Change 4 U. Three Steps to Success

    

    Career Change 4 U. Three Steps to Success File
  • Select activity Graduate Employment

    

    Graduate Employment File
  • Select activity Career Secrets Exposed

    

    Career Secrets Exposed File
  • Select activity Interview Secrets Exposed

    

    Interview Secrets Exposed File
  • Select activity Résumé Secrets Exposed

    

    Résumé Secrets Exposed File
  • Select activity How to Excel at Interviews

    

    How to Excel at Interviews File
  • Select activity The fastest way to the job interview

    

    The fastest way to the job interview File
  • Select activity Time To Find A New Job

    

    Time To Find A New Job File
  • Select activity The Art of Interview Skills

    

    The Art of Interview Skills File
  • Select activity Assessment Centres

    

    Assessment Centres File
• Select section PROBLEM SOLVING & THINKING SKILLS

  PROBLEM SOLVING & THINKING SKILLS

  • Select activity Thinking Skills

    

    Thinking Skills File
• Select section HOUSEKEEPING

  HOUSEKEEPING

  • Select activity Professional Management of Housekeeping Operations

    

    Professional Management of Housekeeping Operations File
  • Select activity Creative Problem Solving for Managers

    

    Creative Problem Solving for Managers File
  • Select activity Application of the Lumbar Motion Monitor

    

    Application of the Lumbar Motion Monitor File
  • Select activity Bed Wars-Pest Control

    

    Bed Wars-Pest Control File
  • Select activity Social Psychology Perspective on Improving Hotels Linen-Reuse Programs

    

    Social Psychology Perspective on Improving Hotels Linen-Reuse Programs File
  • Select activity The Housekeeping Score Card and the Quest for a Cleaner Facility

    

    The Housekeeping Score Card and the Quest for a Cleaner Facility File
  • Select activity A New Method for Measuring Housekeeping Performance Consistency

    

    A New Method for Measuring Housekeeping Performance Consistency File
  • Select activity Time to Give Your Guests a Chlorine-Free Shower

    

    Time to Give Your Guests a Chlorine-Free Shower File
  • Select activity Hotel Guests’ Perceptions of Housekeeping Issues

    

    Hotel Guests’ Perceptions of Housekeeping Issues File
  • Select activity Dispensers Offer Affordable Amenity Solution

    

    Dispensers Offer Affordable Amenity Solution File
  • Select activity BIOCHEMICAL CLEAN UP PROTOCOL

    

    BIOCHEMICAL CLEAN UP PROTOCOL File
  • Select activity BIOLOGICAL THREAT

    

    BIOLOGICAL THREAT File
  • Select activity CHEMICAL THREAT

    

    CHEMICAL THREAT File
  • Select activity biological

    

    biological File
  • Select activity Computer Inventory Form

    

    Computer Inventory Form File
  • Select activity Disaster Relief Memo

    

    Disaster Relief Memo File
  • Select activity disabilities

    

    disabilities File
  • Select activity Crisis Emergency Risk Communication

    

    Crisis Emergency Risk Communication File
  • Select activity Emergency Supplies

    

    Emergency Supplies File
  • Select activity Emergency Supply Kit

    

    Emergency Supply Kit File
  • Select activity high rise

    

    high rise File
  • Select activity Explosions

    

    Explosions File
  • Select activity Pandemic Flu Crisis Communications Checklist

    

    Pandemic Flu Crisis Communications Checklist File
  • Select activity pets

    

    pets File
  • Select activity PATA BirdFlu Fact Sheet 2005

    

    PATA BirdFlu Fact Sheet 2005 File
  • Select activity Pandemic Influenza Planning Checklist

    

    Pandemic Influenza Planning Checklist File
  • Select activity Preparing for a Flu Pandemic

    

    Preparing for a Flu Pandemic File
  • Select activity Pandemic Influenza Pre-Event Message Maps

    

    Pandemic Influenza Pre-Event Message Maps File
  • Select activity radiation

    

    radiation File
  • Select activity ReadyBusinessBrochure

    

    ReadyBusinessBrochure File
  • Select activity Safety Security Self Inspection Checklist for Hotels

    

    Safety Security Self Inspection Checklist for Hotels File
  • Select activity Sample Emergency Plan

    

    Sample Emergency Plan File
  • Select activity Pandemic Influenza

    

    Pandemic Influenza File
  • Select activity quadfold brochure

    

    quadfold brochure File
  • Select activity Travel Industry Background on the Avian Flu

    

    Travel Industry Background on the Avian Flu File
  • Select activity Housekeeping Management by Matt A. Casado

    

    Housekeeping Management by Matt A. Casado File
  • Select activity Hotel Housekeeping Training Manual by Andrews

    

    Hotel Housekeeping Training Manual by Andrews File
  • Select activity CTH Housekeeping and Accommodation Operations by BPP Learning Media

    

    CTH Housekeeping and Accommodation Operations by BPP Learning Media File
  • Select activity Hotel Housekeeping Training Manual by Andrews

    

    Hotel Housekeeping Training Manual by Andrews File
  • Select activity Hotel Housekeeping Training Manual by Andrews

    

    Hotel Housekeeping Training Manual by Andrews File
  • Select activity Housekeeping Management by Matt A. Casado

    

    Housekeeping Management by Matt A. Casado File
• Select section LEADERSHIP & ORGANISATIONAL BEHAVIOUR

  LEADERSHIP & ORGANISATIONAL BEHAVIOUR

  • Select activity Meeting the Innovation Challenge

    

    Meeting the Innovation Challenge File
  • Select activity Handbook of Human Resource Management

    

    Handbook of Human Resource Management File
  • Select activity When Cultures Collide

    

    When Cultures Collide File
  • Select activity Develop your leadership skills

    

    Develop your leadership skills File
  • Select activity The Art of Leadership and Management on the Ground

    

    The Art of Leadership and Management on the Ground File
  • Select activity Creative Management and Development

    

    Creative Management and Development File
  • Select activity Becoming a better leader - Applying key strategies

    

    Becoming a better leader - Applying key strategies File
  • Select activity The Future of Hospitality Entrepreneurship

    

    The Future of Hospitality Entrepreneurship File
  • Select activity Leadership Models

    

    Leadership Models File
  • Select activity Top Ten Leadership Skills

    

    Top Ten Leadership Skills File
  • Select activity Organizational Culture and Leadership

    

    Organizational Culture and Leadership File
  • Select activity Adair - Develop your leadership skills

    

    Adair - Develop your leadership skills File
  • Select activity Becoming a better leader - applying key strategies

    

    Becoming a better leader - applying key strategies File
  • Select activity A Short History of Sociological Thought

    

    A Short History of Sociological Thought File
  • Select activity Giddens Sociology

    

    Giddens Sociology File
  • Select activity Sociological Theory

    

    Sociological Theory File
  • Select activity Giddens Sociology

    

    Giddens Sociology File
  • Select activity Leadership theory and practice

    

    Leadership theory and practice File
  • Select activity LEADERSHIP The Key Concepts

    

    LEADERSHIP The Key Concepts File
  • Select activity Psychology of Leadership, Change, and Organizational Development

    

    Psychology of Leadership, Change, and Organizational Development File
  • Select activity Leadership

    

    Leadership File
• Select section MARKETING

  MARKETING

  • Select activity Customer Relationship Management

    

    Customer Relationship Management File
  • Select activity Email Marketing

    

    Email Marketing File
  • Select activity Internet Marketing

    

    Internet Marketing File
  • Select activity Effective Marketing

    

    Effective Marketing File
  • Select activity Marketing, Management Millenium Edition: Kotler 2001

    

    Marketing, Management Millenium Edition: Kotler 2001 File
  • Select activity Marketing Lamb et all 2011

    

    Marketing Lamb et all 2011 File
  • Select activity Basic Selling Skills

    

    Basic Selling Skills File
  • Select activity 50 Ways to lead your sales team

    

    50 Ways to lead your sales team File
  • Select activity 12 Smart Practices to Improve Marketing and Sales

    

    12 Smart Practices to Improve Marketing and Sales File
  • Select activity 50 Shades of Digital Marketing

    

    50 Shades of Digital Marketing File
  • Select activity Boost Your Profile In Print

    

    Boost Your Profile In Print
  • Select activity Business Blogs

    

    Business Blogs File
  • Select activity Buyer behaviour

    

    Buyer behaviour File
  • Select activity Closing the Sale

    

    Closing the Sale File
  • Select activity Commercial Awareness for Managers

    

    Commercial Awareness for Managers File
  • Select activity Conducting Transatlantic Business

    

    Conducting Transatlantic Business File
  • Select activity Content Marketing

    

    Content Marketing File
  • Select activity Customer Care or Nightmare!

    

    Customer Care or Nightmare! File
  • Select activity Customer Care

    

    Customer Care File
  • Select activity Customer Journey Mapping

    

    Customer Journey Mapping File
  • Select activity Developing an Internet Marketing Strategy

    

    Developing an Internet Marketing Strategy File
  • Select activity Affiliate Marketing

    

    Affiliate Marketing File
  • Select activity Email Marketing

    

    Email Marketing File
  • Select activity Customer Relationship Management (CRM)

    

    Customer Relationship Management (CRM) File
  • Select activity Essentials of Marketing Research Part I

    

    Essentials of Marketing Research Part I File
  • Select activity Essentials of Marketing Research Part II

    

    Essentials of Marketing Research Part II File
  • Select activity Handling Objections in Sales

    

    Handling Objections in Sales File
  • Select activity High-impact interpersonal skills

    

    High-impact interpersonal skills File
  • Select activity How To Build A Subscription Business

    

    How To Build A Subscription Business File
  • Select activity Effective Marketing

    

    Effective Marketing File
  • Select activity Inbound Marketing

    

    Inbound Marketing File
  • Select activity Influencing and Persuasion skills

    

    Influencing and Persuasion skills File
  • Select activity Internet Marketing

    

    Internet Marketing File
  • Select activity How to sell your value and your price

    

    How to sell your value and your price File
  • Select activity Negotiate at home and abroad

    

    Negotiate at home and abroad File
  • Select activity Obtaining and Retaining Customers - Part I

    

    Obtaining and Retaining Customers - Part I File
  • Select activity Obtaining and Retaining Customers - Part II

    

    Obtaining and Retaining Customers - Part II File
  • Select activity Negotiating Sales

    

    Negotiating Sales File
  • Select activity Pay Per Click advertising

    

    Pay Per Click advertising File
  • Select activity Permission Marketing

    

    Permission Marketing File
  • Select activity Powerful Strategies for Sales Success

    

    Powerful Strategies for Sales Success File
  • Select activity Practical PR

    

    Practical PR File
  • Select activity Essentials of Marketing

    

    Essentials of Marketing File
  • Select activity Sales Presentation Techniques

    

    Sales Presentation Techniques File
  • Select activity Pre-Call Planning Pharmaceutical Selling

    

    Pre-Call Planning Pharmaceutical Selling File
  • Select activity Pharmaceutical Selling

    

    Pharmaceutical Selling File
  • Select activity Simple Alchemy Turn Cold Calls into GOLD Calls

    

    Simple Alchemy Turn Cold Calls into GOLD Calls File
  • Select activity Social Media And Business Intelligence

    

    Social Media And Business Intelligence File
  • Select activity SEO – From Beginner to Boffin

    

    SEO – From Beginner to Boffin File
  • Select activity Successful Prospecting in Sales

    

    Successful Prospecting in Sales File
  • Select activity Search Engine Optimisation

    

    Search Engine Optimisation File
  • Select activity Summiting Sales

    

    Summiting Sales File
  • Select activity The Experts Teach Customer Care

    

    The Experts Teach Customer Care File
  • Select activity Sales Planning

    

    Sales Planning File
  • Select activity Strategic Debtor Management and Terms of Sale

    

    Strategic Debtor Management and Terms of Sale File
  • Select activity The Naked Buyer

    

    The Naked Buyer File
  • Select activity The Power of Conjoint Analysis

    

    The Power of Conjoint Analysis File
  • Select activity The Four Faces of Marketing

    

    The Four Faces of Marketing File
  • Select activity Using Social Media for Personal Gain

    

    Using Social Media for Personal Gain File
  • Select activity Working Capital Management

    

    Working Capital Management File
  • Select activity Telesales

    

    Telesales File
  • Select activity Understanding Social Media

    

    Understanding Social Media File
  • Select activity The Future of Hospitality Marketing

    

    The Future of Hospitality Marketing File
  • Select activity The Habits of Travel Bookers- Shopping Cart Abandonment

    

    The Habits of Travel Bookers- Shopping Cart Abandonment File
  • Select activity Retention Marketing is all About the Customer

    

    Retention Marketing is all About the Customer File
  • Select activity The Power of Human Influence in Travel

    

    The Power of Human Influence in Travel File
  • Select activity Travel is perfect for marketing with virtual reality

    

    Travel is perfect for marketing with virtual reality File
  • Select activity The Manual to People-Based Marketing

    

    The Manual to People-Based Marketing File
  • Select activity From Data to Action-The Future of Hospitality Marketing

    

    From Data to Action-The Future of Hospitality Marketing File
  • Select activity The Hotel Industry’s Automated Future-A Framework For AI With A Human Touch

    

    The Hotel Industry’s Automated Future-A Framework For AI With A Human Touch File
  • Select activity The Hospitality Industrys New Platform Paradigm

    

    The Hospitality Industrys New Platform Paradigm File
  • Select activity 400+ Essential Digital Marketing Tips for Your Business by Ncube Mike

    

    400+ Essential Digital Marketing Tips for Your Business by Ncube Mike File
  • Select activity Best Practices in Hospitality and Tourism Marketing and Management by Ana María Campón-Cerro, José Manuel Hernández-Mogollón, José Antonio Folgado-Fernández

    

    Best Practices in Hospitality and Tourism Marketing and Management by Ana María Campón-Cerro, José Manuel Hernández-Mogollón, José Antonio Folgado-Fernández File
  • Select activity Digital marketing a practical approach by Alan Charlesworth

    

    Digital marketing a practical approach by Alan Charlesworth File
  • Select activity Digital Marketing Strategy An Integrated Approach to Online Marketing by Simon Kingsnorth

    

    Digital Marketing Strategy An Integrated Approach to Online Marketing by Simon Kingsnorth File
  • Select activity Marketing 4.0 Moving from Traditional to Digital by Philip Kotler, Hermawan Kartajaya, Iwan Setiawan

    

    Marketing 4.0 Moving from Traditional to Digital by Philip Kotler, Hermawan Kartajaya, Iwan Setiawan File
  • Select activity Marketing for hospitality and tourism by Baloglu, Seyhmus

    

    Marketing for hospitality and tourism by Baloglu, Seyhmus File
  • Select activity Marketing in Food, Hospitality, Tourism, and Food by Richard Tresidde, Craig Hirst

    

    Marketing in Food, Hospitality, Tourism, and Food by Richard Tresidde, Craig Hirst File
  • Select activity Marketing for Tourism and Hospitality Collaboration, Technology and Experiences by Alan Fyall Patrick Legohérel Isabelle Frochot Youcheng Wang

    

    Marketing for Tourism and Hospitality Collaboration, Technology and Experiences by Alan Fyall Patrick Legohérel Isabelle Frochot Youcheng Wang File
  • Select activity Marketing Management 15th edition (Kotler,Keller,Manceau)

    

    Marketing Management 15th edition (Kotler,Keller,Manceau) File
  • Select activity Marketing Management European Edition (Phil T. Kotler, Kevin Lane Keller)

    

    Marketing Management European Edition (Phil T. Kotler, Kevin Lane Keller) File
  • Select activity Social Media Strategy Marketing, Advertising, and Public Relations in the Consumer Revolution by Keith Quesenberry

    

    Social Media Strategy Marketing, Advertising, and Public Relations in the Consumer Revolution by Keith Quesenberry File
  • Select activity The Price is Wrong Understanding What Makes a Price Seem Fair and the True Cost of Unfair Pricing by Sarah Maxwell

    

    The Price is Wrong Understanding What Makes a Price Seem Fair and the True Cost of Unfair Pricing by Sarah Maxwell File
  • Select activity What Customers Want Using Outcome-Driven Innovation to Create Breakthrough Products and Services by T. Scott Gross

    

    What Customers Want Using Outcome-Driven Innovation to Create Breakthrough Products and Services by T. Scott Gross File
  • Select activity Consumer Behaviour and Analytics by Andrew Smith

    

    Consumer Behaviour and Analytics by Andrew Smith File
  • Select activity Consumerology The Market Research Myth, the Truth About Consumers, and the Psychology of Shopping by Philip Graves

    

    Consumerology The Market Research Myth, the Truth About Consumers, and the Psychology of Shopping by Philip Graves File
• Select section REVENUE MANAGEMENT

  REVENUE MANAGEMENT

  • Select activity Revenue Management Reality

    

    Revenue Management Reality File
  • Select activity A Checklist for Function Space Management

    

    A Checklist for Function Space Management File
  • Select activity A Beginner’s Guide to Hotel Revenue Management

    

    A Beginner’s Guide to Hotel Revenue Management File
  • Select activity 7 Things a Revenue manager Should do Immediately

    

    7 Things a Revenue manager Should do Immediately File
  • Select activity A Roadmap to Traveler Attribution

    

    A Roadmap to Traveler Attribution File
  • Select activity An Analysis of Revenue Management

    

    An Analysis of Revenue Management File
  • Select activity A Roadmap to Traveler Attribution White Paper

    

    A Roadmap to Traveler Attribution White Paper File
  • Select activity An Examination of Revenue Management

    

    An Examination of Revenue Management File
  • Select activity Best Practices in Hotel Operations

    

    Best Practices in Hotel Operations File
  • Select activity A Managers Guide to Profiting from Information

    

    A Managers Guide to Profiting from Information File
  • Select activity Automating Hotel Pricing Strategies

    

    Automating Hotel Pricing Strategies File
  • Select activity A Comparison of Hotel Room Rates and Availability

    

    A Comparison of Hotel Room Rates and Availability File
  • Select activity Best Practices in Search Engine Marketing and Optimization

    

    Best Practices in Search Engine Marketing and Optimization File
  • Select activity Best-Available-Rate Pricing at Hotels

    

    Best-Available-Rate Pricing at Hotels File
  • Select activity Centralizing and Outsourcing Reservation Services for Hotel Properties

    

    Centralizing and Outsourcing Reservation Services for Hotel Properties File
  • Select activity Competitive Hotel Pricing in Uncertain Times

    

    Competitive Hotel Pricing in Uncertain Times File
  • Select activity Creating Optimal Hotel Operationals to Maximize Productivity and Realize Financial Success

    

    Creating Optimal Hotel Operationals to Maximize Productivity and Realize Financial Success File
  • Select activity Developing the Full Picture on Hotel Industry Averages

    

    Developing the Full Picture on Hotel Industry Averages File
  • Select activity Electronic Distribution Channels

    

    Electronic Distribution Channels File
  • Select activity EzRMS Revenue Management Solutions Corporate Brochure

    

    EzRMS Revenue Management Solutions Corporate Brochure File
  • Select activity Hotel Pricing in a Social World

    

    Hotel Pricing in a Social World File
  • Select activity Hotel Revenue Management in an Economic Downturn

    

    Hotel Revenue Management in an Economic Downturn File
  • Select activity Four Basic Hotel Electronic Marketing Tools to Use in 2011

    

    Four Basic Hotel Electronic Marketing Tools to Use in 2011 File
  • Select activity GDS Hotel Promotions Have a Growing Influence on Bookings

    

    GDS Hotel Promotions Have a Growing Influence on Bookings File
  • Select activity Hotel Pricing in a Networked World

    

    Hotel Pricing in a Networked World File
  • Select activity Implementing an Enterprise Purchasing System for Hotel Operating Supplies

    

    Implementing an Enterprise Purchasing System for Hotel Operating Supplies File
  • Select activity How Hotel Guests Perceive the Fairness of Differential Room Pricing

    

    How Hotel Guests Perceive the Fairness of Differential Room Pricing File
  • Select activity How the Internet is Impacting Revenue Management, Pricing and Distribution

    

    How the Internet is Impacting Revenue Management, Pricing and Distribution File
  • Select activity Journal of Revenue Pricing Management

    

    Journal of Revenue Pricing Management File
  • Select activity Low-Price Guarantees-How Hotel Companies Can Get It Right

    

    Low-Price Guarantees-How Hotel Companies Can Get It Right File
  • Select activity Making the Most of Priceline’s Name-Your-Own-Price Channel

    

    Making the Most of Priceline’s Name-Your-Own-Price Channel File
  • Select activity Implementing an Enterprise Time and Labor Management System

    

    Implementing an Enterprise Time and Labor Management System File
  • Select activity Mobile Consumer Behaviors-UK Travel Decisions in a Multiscreen World

    

    Mobile Consumer Behaviors-UK Travel Decisions in a Multiscreen World File
  • Select activity Online Marketing and Distribution Strategies for Independent Hotels

    

    Online Marketing and Distribution Strategies for Independent Hotels File
  • Select activity Integrating Customer Relationship-A Hotel Perspective

    

    Integrating Customer Relationship-A Hotel Perspective File
  • Select activity OTAs–A Hotels Friend or Foe

    

    OTAs–A Hotels Friend or Foe File
  • Select activity Hotel Revenue Management-Today and Tomorrow

    

    Hotel Revenue Management-Today and Tomorrow File
  • Select activity Rev Up Your Revenue Cycle-Getting Sales and Marketing in Gear

    

    Rev Up Your Revenue Cycle-Getting Sales and Marketing in Gear File
  • Select activity Revenue Management in U.S. Hotels 2001–2005

    

    Revenue Management in U.S. Hotels 2001–2005 File
  • Select activity Revenue Management-Mission Critical in Today’s Market

    

    Revenue Management-Mission Critical in Today’s Market File
  • Select activity Revenue Management-Principles, Procedures, Practice

    

    Revenue Management-Principles, Procedures, Practice File
  • Select activity Revenue Management-Resolving Potential Customer Conflicts

    

    Revenue Management-Resolving Potential Customer Conflicts File
  • Select activity Reviews Increasingly Drive Booking Decisions

    

    Reviews Increasingly Drive Booking Decisions File
  • Select activity Segmenting Hotel Customers Based on the Technology Readiness Index

    

    Segmenting Hotel Customers Based on the Technology Readiness Index File
  • Select activity Manages Complex Outsourcing Project for Acquisition

    

    Manages Complex Outsourcing Project for Acquisition File
  • Select activity Strategic Pricing-The Secret Sauce of Executives

    

    Strategic Pricing-The Secret Sauce of Executives File
  • Select activity Strategic Revenue Management and the Role of Competitive Price Shifting

    

    Strategic Revenue Management and the Role of Competitive Price Shifting File
  • Select activity Teaching Pricing and Revenue Optimization

    

    Teaching Pricing and Revenue Optimization File
  • Select activity The 4-C Strategy for Yield Management

    

    The 4-C Strategy for Yield Management File
  • Select activity The Effect of New Hotels and Brand Conversions on Revenues of Existing Hotels

    

    The Effect of New Hotels and Brand Conversions on Revenues of Existing Hotels File
  • Select activity Setting Room Rates on Priceline

    

    Setting Room Rates on Priceline File
  • Select activity The Evolving Face of Revenue Management

    

    The Evolving Face of Revenue Management File
  • Select activity The Future of Hotel Revenue Management

    

    The Future of Hotel Revenue Management File
  • Select activity The Habits of Travel Bookers-The Psychology of Customer Experience

    

    The Habits of Travel Bookers-The Psychology of Customer Experience File
  • Select activity The Impact of Travel Video Content

    

    The Impact of Travel Video Content File
  • Select activity The New Frontier in Revenue Management

    

    The New Frontier in Revenue Management File
  • Select activity The New Reality of Facebook Marketing

    

    The New Reality of Facebook Marketing File
  • Select activity The Route to Successful Revenue Management

    

    The Route to Successful Revenue Management File
  • Select activity The Status of Yield Management in Service Organizations

    

    The Status of Yield Management in Service Organizations File
  • Select activity Third-Party Websites versus Proprietary Hotel Sites

    

    Third-Party Websites versus Proprietary Hotel Sites File
  • Select activity Tutorial for Yield Management for Hotels

    

    Tutorial for Yield Management for Hotels File
  • Select activity Why Discounting Doesnt Work

    

    Why Discounting Doesnt Work File
  • Select activity Pricing for Revenue Enhancement in Asian and Pacific Region Hotels

    

    Pricing for Revenue Enhancement in Asian and Pacific Region Hotels File
  • Select activity Why Discounting Still Doesn’t Work

    

    Why Discounting Still Doesn’t Work File
  • Select activity Understanding Switchers and Stayers

    

    Understanding Switchers and Stayers File
  • Select activity Third Party Internet Distribution Sites

    

    Third Party Internet Distribution Sites File
  • Select activity Optimized Analysis of Hotel Operational Data

    

    Optimized Analysis of Hotel Operational Data File
  • Select activity The Basics of Revenue Management

    

    The Basics of Revenue Management File
  • Select activity What Makes a Good Revenue Manager

    

    What Makes a Good Revenue Manager File
  • Select activity The Habits of Travel Bookers- Shopping Cart Abandonment

    

    The Habits of Travel Bookers- Shopping Cart Abandonment File
  • Select activity The Power of Human Influence in Travel

    

    The Power of Human Influence in Travel File
  • Select activity The Future of Hotel Revenue Management

    

    The Future of Hotel Revenue Management File
  • Select activity Booking Site Acquisitions-Who Bought What and Who Was Shut Out in 2016

    

    Booking Site Acquisitions-Who Bought What and Who Was Shut Out in 2016 File
  • Select activity Facebook Launches City Guides With Booking for Hotels and Restaurants

    

    Facebook Launches City Guides With Booking for Hotels and Restaurants File
  • Select activity Economics 101-What the heck happened to rate growth (Part I)

    

    Economics 101-What the heck happened to rate growth (Part I) File
  • Select activity The Book Direct War-How can you tell if you’re winning

    

    The Book Direct War-How can you tell if you’re winning File
  • Select activity Hotel Revenue Management Should Include Overbooking Strategy

    

    Hotel Revenue Management Should Include Overbooking Strategy File
  • Select activity Why Hotel Chains Loyalty Programs Dont Pose a Threat to OTAs

    

    Why Hotel Chains Loyalty Programs Dont Pose a Threat to OTAs File
  • Select activity Dont Be Afraid to Prioritize Direct Bookings over OTA Bookings

    

    Dont Be Afraid to Prioritize Direct Bookings over OTA Bookings File
  • Select activity Revenue Management Ingredients

    

    Revenue Management Ingredients File
  • Select activity The Revenue Manager’s Guide to Building Direct Bookings

    

    The Revenue Manager’s Guide to Building Direct Bookings File
  • Select activity 4 Ways to Increase Your Direct Bookings

    

    4 Ways to Increase Your Direct Bookings File
  • Select activity Can Your Data Answer the 5 W’s of Storytelling

    

    Can Your Data Answer the 5 W’s of Storytelling File
  • Select activity All Day I Dream About…Revenue

    

    All Day I Dream About…Revenue File
  • Select activity A Crystal Ball for Marketing Revenue Management

    

    A Crystal Ball for Marketing Revenue Management File
  • Select activity Group Pricing Goes for Gold

    

    Group Pricing Goes for Gold File
  • Select activity Decisions vs. Recommendations - It’s all in the Name

    

    Decisions vs. Recommendations - It’s all in the Name File
  • Select activity 5 Ways to Find the Right Pricing Strategy for Your Hotel

    

    5 Ways to Find the Right Pricing Strategy for Your Hotel File
  • Select activity Revenue Management’s Cinderella Story

    

    Revenue Management’s Cinderella Story File
  • Select activity Ideal Pricing Delivers Extraordinary Revenues

    

    Ideal Pricing Delivers Extraordinary Revenues File
  • Select activity Ideal Pricing vs. Only Pricing - Revenue Strategy Beyond Price

    

    Ideal Pricing vs. Only Pricing - Revenue Strategy Beyond Price File
  • Select activity A Tribute to Revenue Management Past

    

    A Tribute to Revenue Management Past File
  • Select activity Revenue Perspectives - Quick Hits for Strategic Revenue Insights

    

    Revenue Perspectives - Quick Hits for Strategic Revenue Insights File
  • Select activity The Analytics Tsunami - Are You Ready to Ride its Wave

    

    The Analytics Tsunami - Are You Ready to Ride its Wave File
  • Select activity The Science of Clean Laundry Revenue Management

    

    The Science of Clean Laundry Revenue Management File
  • Select activity The Walking Dread

    

    The Walking Dread File
  • Select activity Four Considerations for Developing Your Pricing Strategy

    

    Four Considerations for Developing Your Pricing Strategy File
  • Select activity Revenue management a path to increased profits by Huefner, Ronald J

    

    Revenue management a path to increased profits by Huefner, Ronald J File
  • Select activity Hotel Revenue Management-from Theory to Practice by Stanish Ivanow

    

    Hotel Revenue Management-from Theory to Practice by Stanish Ivanow File
  • Select activity Total Revenue Management (TRM) Case Studies, Best Practices and Industry Insights by Marc Helmold

    

    Total Revenue Management (TRM) Case Studies, Best Practices and Industry Insights by Marc Helmold File
  • Select activity An Introduction to Revenue Management for the Hospitality Industry Principles and Practices for the Real World by Stuart-Hill, Trevor Parker, Juston Tranter, Kimberly A

    

    An Introduction to Revenue Management for the Hospitality Industry Principles and Practices for the Real World by Stuart-Hill, Trevor Parker, Juston Tranter, Kimberly A File
  • Select activity An introduction to revenue management for the hospitality industry principles and practices for the real world by Trevor Stuart-Hill Juston Parker

    

    An introduction to revenue management for the hospitality industry principles and practices for the real world by Trevor Stuart-Hill Juston Parker File
  • Select activity Consumer Behaviour and Analytics by Andrew Smith

    

    Consumer Behaviour and Analytics by Andrew Smith File
  • Select activity The Cooks Book of Ingredients by Gary Ombler

    

    The Cooks Book of Ingredients by Gary Ombler File
• Select section TOURISM

  TOURISM

  • Select activity Tourism principles and practice by Fletcher, John Edward Fyall, Alan Gilbert, David Wanhill, Stephen

    

    Tourism principles and practice by Fletcher, John Edward Fyall, Alan Gilbert, David Wanhill, Stephen File
  • Select activity [Dianne Dredge, John Jenkins] Stories of Practice(BookZa.org)

    

    [Dianne Dredge, John Jenkins] Stories of Practice(BookZa.org) File
  • Select activity Tourism Management by Stephen J. Page

    

    Tourism Management by Stephen J. Page File
  • Select activity [Richar Sharpley] Tourism and Development in the D(BookZa.org)

    

    [Richar Sharpley] Tourism and Development in the D(BookZa.org) File
  • Select activity [Stephen Page] Tourism Management, Second Edition(BookZa.org)

    

    [Stephen Page] Tourism Management, Second Edition(BookZa.org) File
  • Select activity Tourism Principles and Practices Fifth edition John Fletcher

    

    Tourism Principles and Practices Fifth edition John Fletcher File
  • Select activity Case Study Catalonia-How the Food Economy Drives Sustainable Tourism Development

    

    Case Study Catalonia-How the Food Economy Drives Sustainable Tourism Development File
  • Select activity Sustainable Tourism Development-Futuristic Approaches by Anukrati Sharma

    

    Sustainable Tourism Development-Futuristic Approaches by Anukrati Sharma File
  • Select activity Food Tourism A Practical Marketing Guide by John Stanley, Linda Stanley

    

    Food Tourism A Practical Marketing Guide by John Stanley, Linda Stanley File
  • Select activity International Cultural Tourism management, implications and cases by David Leslie, Marianna Sigala

    

    International Cultural Tourism management, implications and cases by David Leslie, Marianna Sigala File
  • Select activity International Tourism Cultures and Behavior by PhD, Yvette Reisinger

    

    International Tourism Cultures and Behavior by PhD, Yvette Reisinger File
  • Select activity ISO 26000 - A Standardized View on Corporate Social Responsibility by Samuel O. Idowu, Catalina Sitnikov, Lars Moratis

    

    ISO 26000 - A Standardized View on Corporate Social Responsibility by Samuel O. Idowu, Catalina Sitnikov, Lars Moratis File
  • Select activity Management and Marketing of Wine Tourism Business Theory, Practice, and Cases by Marianna Sigala, Richard N. S. Robinson

    

    Management and Marketing of Wine Tourism Business Theory, Practice, and Cases by Marianna Sigala, Richard N. S. Robinson File
  • Select activity Managing Sustainability in the Hospitality and Tourism Industry Paradigms and Directions for the Future by Vinnie Jauhari

    

    Managing Sustainability in the Hospitality and Tourism Industry Paradigms and Directions for the Future by Vinnie Jauhari File
  • Select activity Private sector tourism in conservation areas in Africa by Snyman, Susan Spenceley, Anna

    

    Private sector tourism in conservation areas in Africa by Snyman, Susan Spenceley, Anna File
  • Select activity Sport, Recreation and Tourism Event Management Theoretical and Practical Dimensions by Cheryl Mallen, Lorne Adams

    

    Sport, Recreation and Tourism Event Management Theoretical and Practical Dimensions by Cheryl Mallen, Lorne Adams File
  • Select activity Sustainable Tourism with Web Resource Business Development, Operations, and Management by Carol Patterson

    

    Sustainable Tourism with Web Resource Business Development, Operations, and Management by Carol Patterson File
  • Select activity Sustainable destination branding and marketing strategies for tourism development by Hassan, Azizul Pulido-Fernández, Juan Ignacio Sharma, Anukrati

    

    Sustainable destination branding and marketing strategies for tourism development by Hassan, Azizul Pulido-Fernández, Juan Ignacio Sharma, Anukrati File
  • Select activity Tourism and Sustainability Development, globalisation and new tourism in the Third World by Martin Mowforth, Ian Munt

    

    Tourism and Sustainability Development, globalisation and new tourism in the Third World by Martin Mowforth, Ian Munt File
  • Select activity Tourism Management, Marketing, and Development Performance, Strategies, and Sustainability by Marcello M. Mariani, Wojciech Czakon, Dimitrios Buhalis, Ourania Vitouladiti

    

    Tourism Management, Marketing, and Development Performance, Strategies, and Sustainability by Marcello M. Mariani, Wojciech Czakon, Dimitrios Buhalis, Ourania Vitouladiti File
• Select section EMOTIONS

  EMOTIONS

  • Select activity 17 Books on emotions

    Download folder

    • 17 Books on emotions
      • (Educational Psychology) Paul Schutz, Reinhard Pekrun, Gary D. Phye-Emotion in Education (Educational Psychology)-Academic Press (2007).pdf
      • [Arlie_Russell_Hochschild]_The_Managed_Heart_Comm(Bookos-1.org).pdf
      • [Charmine_Hartel,_Neal_M._Ashkanasy,_Wilfred_Zerbe(Bookos.org).pdf
      • [Christian_Bourion]_Emotional_Logic_and_Decision_M(Bookos.org).pdf
      • [Gerald_Matthews,_Moshe_Zeidner,_Richard_D._Robert(Bookos.org).pdf
      • [James_Cote]_Arrested_Adulthood_The_Changing_Natu(Bookos.org).pdf
      • [Jan_de_Houwer,_Frank_Baeyens,_Andy_Field]_Associa(Bookos.org).pdf
      • [Kenneth_T._Strongman]_The_psychology_of_emotion_(Bookos.org).pdf
      • [Paul_Thagard]_Hot_Thought_Mechanisms_and_Applica(Bookos.org).pdf
      • [Reuven_Bar-On,_James_D._A._Parker]_The_Handbook_o(Bookos.org).djvu
      • [Robert_Kegan]_The_Evolving_Self_Problem_and_Proc(Bookos.org).pdf
      • [Simon_C._Moore,_M._Oaksford]_Emotional_Cognition(Bookos.org).pdf
      • [Simon_Johnson_Williams]_Emotion_and_Social_Theory(Bookos.org).pdf
      • [Tim_Dalgleish,_Mick_Power]_handbook_Of_Cognition_(Bookos.org).pdf
      • Applying EI chapter 5 Personality change.pdf
      • Paul Ekman, Richard J. Davidson The Nature of Emotion Fundamental Questions 1994.djvu
      • Theodosius 2008_Emotional_Labour_in_Health_Care.pdf
• Select section ENGLISH, COMMUNICATION, PRESENTATION & STUDY SKILLS

  ENGLISH, COMMUNICATION, PRESENTATION & STUDY SKILLS

  • Select activity Be A Better Writer

    

    Be A Better Writer File
  • Select activity Advanced Communication Skills

    

    Advanced Communication Skills File
  • Select activity Boost Your Profile In Print

    

    Boost Your Profile In Print
  • Select activity 33 Steps to Great Presentations

    

    33 Steps to Great Presentations File
  • Select activity Business Communication

    

    Business Communication File
  • Select activity Business Blogs

    

    Business Blogs File
  • Select activity Effective Communication Skills

    

    Effective Communication Skills File
  • Select activity Conscious body language

    

    Conscious body language File
  • Select activity Fundamentals of communication, P.R. and leadership

    

    Fundamentals of communication, P.R. and leadership File
  • Select activity English Grammar For Economics And Business

    

    English Grammar For Economics And Business File
  • Select activity Communication in the CSR Context

    

    Communication in the CSR Context File
  • Select activity Communicating with Technology

    

    Communicating with Technology File
  • Select activity Digital Thinking and Mobile Teaching

    

    Digital Thinking and Mobile Teaching File
  • Select activity How to deal with your manager

    

    How to deal with your manager File
  • Select activity Icebreakers

    

    Icebreakers File
  • Select activity How to increase the effectiveness of your training

    

    How to increase the effectiveness of your training File
  • Select activity Networking

    

    Networking File
  • Select activity How to Write Your First Novel

    

    How to Write Your First Novel File
  • Select activity Interpersonal Skills For Entrepreneurs

    

    Interpersonal Skills For Entrepreneurs File
  • Select activity Improve Your Writing Skills

    

    Improve Your Writing Skills File
  • Select activity High-impact interpersonal skills

    

    High-impact interpersonal skills File
  • Select activity How to Write an Essay

    

    How to Write an Essay File
  • Select activity Successful Public Speaking

    

    Successful Public Speaking File
  • Select activity The A to Z of Presentations

    

    The A to Z of Presentations File
  • Select activity Perfect Presentations

    

    Perfect Presentations File
  • Select activity Techie Talks

    

    Techie Talks File
  • Select activity Presenting at Conferences

    

    Presenting at Conferences File
  • Select activity Strategic Communications in the Digital Age

    

    Strategic Communications in the Digital Age File
  • Select activity The Engaging Presenter Part II

    

    The Engaging Presenter Part II File
  • Select activity The Upside Down Guide to writing for the Press

    

    The Upside Down Guide to writing for the Press File
  • Select activity Where You May Get it Wrong When Writing English

    

    Where You May Get it Wrong When Writing English File
  • Select activity Writing a Book

    

    Writing a Book File
  • Select activity Using Social Media for Personal Gain

    

    Using Social Media for Personal Gain File
  • Select activity The Engaging Presenter Part I

    

    The Engaging Presenter Part I File
  • Select activity The Secrets to Workshop Success

    

    The Secrets to Workshop Success File
  • Select activity The Experts Teach Presentation Skills

    

    The Experts Teach Presentation Skills File
  • Select activity The Engaging Presenter Part III

    

    The Engaging Presenter Part III File
  • Select activity Business Writing for Hospitality by Vivienne J. Wildes, Peter D. Nyheim

    

    Business Writing for Hospitality by Vivienne J. Wildes, Peter D. Nyheim File
  • Select activity Check Your English Vocabulary for Leisure, Travel and Tourism, Second Edition by Rawdon Wyatt

    

    Check Your English Vocabulary for Leisure, Travel and Tourism, Second Edition by Rawdon Wyatt File
  • Select activity Buzan Study Skills Handbook The Shortcut to Success in Your Studies with Mind Mapping, Speed Reading and Winning Memory Techniques (Mind Set) by Tony Buzan

    

    Buzan Study Skills Handbook The Shortcut to Success in Your Studies with Mind Mapping, Speed Reading and Winning Memory Techniques (Mind Set) by Tony Buzan File
  • Select activity Communication Skills For Dummies by Elizabeth Kuhnke

    

    Communication Skills For Dummies by Elizabeth Kuhnke File
  • Select activity Effective Communication Skills by Dalton Kehoe

    

    Effective Communication Skills by Dalton Kehoe File
  • Select activity Emailing (Business Communications Skills) by Louise Pile

    

    Emailing (Business Communications Skills) by Louise Pile File
  • Select activity English for Everyone - English Grammar Guide by Diane Hall, Susan Barduhn

    

    English for Everyone - English Grammar Guide by Diane Hall, Susan Barduhn File
  • Select activity Fundamentals of Academic Writing - Level 1 by Butler Linda

    

    Fundamentals of Academic Writing - Level 1 by Butler Linda File
  • Select activity English for international Tourism Intermediate Student book by Peter Strutt

    

    English for international Tourism Intermediate Student book by Peter Strutt File
  • Select activity English for International Tourism Upper-Intermediate. Teachers Resource Book by Strutt Peter, Jacob Miriam

    

    English for International Tourism Upper-Intermediate. Teachers Resource Book by Strutt Peter, Jacob Miriam File
  • Select activity Guide to Good Business Communications How to Write and Speak English Well in Every Business Situation by Michael Bennie

    

    Guide to Good Business Communications How to Write and Speak English Well in Every Business Situation by Michael Bennie File
  • Select activity How to Take Smart Notes One Simple Technique to Boost Writing, Learning and Thinking - For Students, Academics and Nonfiction Book Writers by Sönke Ahrens

    

    How to Take Smart Notes One Simple Technique to Boost Writing, Learning and Thinking - For Students, Academics and Nonfiction Book Writers by Sönke Ahrens File
  • Select activity English for Everyone - Business English - Level 1 Course Book by coll

    

    English for Everyone - Business English - Level 1 Course Book by coll File
  • Select activity English for Customer Care by Rosemary Richey

    

    English for Customer Care by Rosemary Richey File
  • Select activity How to Write Effective Business English The Essential Toolkit for Composing Powerful Letters, E-Mails and More, for Todays Business Needs (Better Business English) by Fiona Talbot

    

    How to Write Effective Business English The Essential Toolkit for Composing Powerful Letters, E-Mails and More, for Todays Business Needs (Better Business English) by Fiona Talbot File
  • Select activity Improve Your Communication Skills Present with Confidence Write with Style Learn Skills of Persuasion by Alan Barker

    

    Improve Your Communication Skills Present with Confidence Write with Style Learn Skills of Persuasion by Alan Barker File
  • Select activity Introduction to Academic Writing, Third Edition by Alice Oshima, Ann Hogue

    

    Introduction to Academic Writing, Third Edition by Alice Oshima, Ann Hogue File
  • Select activity The Art of Conversation. How to Communicate Effectively by Refining Your Social Skills by Stephen Haunts

    

    The Art of Conversation. How to Communicate Effectively by Refining Your Social Skills by Stephen Haunts File
  • Select activity The Handbook of Communication Skills by Owen Hargie

    

    The Handbook of Communication Skills by Owen Hargie File
  • Select activity The Ultimate Study Skills Handbook (Open Up Study Skills) by Sarah Moore, Colin Neville, Maura Murphy, Cornelia Connolly

    

    The Ultimate Study Skills Handbook (Open Up Study Skills) by Sarah Moore, Colin Neville, Maura Murphy, Cornelia Connolly File
  • Select activity The Study Skills Handbook (Macmillan Study Skills) by Cottrell, Stella

    

    The Study Skills Handbook (Macmillan Study Skills) by Cottrell, Stella File
  • Select activity Writing Academic English by Alice Oshima, Ann Hogue

    

    Writing Academic English by Alice Oshima, Ann Hogue File
• Select section ROOMS DIVISION OPERATIONS AND MANAGEMENT

  ROOMS DIVISION OPERATIONS AND MANAGEMENT

  • Select activity Hotel Management and Operations by Denney G. Rutherford, Michael J. OFallon

    

    Hotel Management and Operations by Denney G. Rutherford, Michael J. OFallon File
  • Select activity Hotel Front Office A Training Manual by Andrews

    

    Hotel Front Office A Training Manual by Andrews File
  • Select activity Hotel Front Office Management, Fifth Edition by James A. Bardi

    

    Hotel Front Office Management, Fifth Edition by James A. Bardi File
  • Select activity Professional Front Office Management Pearson New International Edition by Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin

    

    Professional Front Office Management Pearson New International Edition by Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin File
• Select section INTRODUCTION TO HOSPITALITY

  INTRODUCTION TO HOSPITALITY

  • Select activity International Hospitality Management concepts and cases by Alan Clarke, Wei Chen

    

    International Hospitality Management concepts and cases by Alan Clarke, Wei Chen File
  • Select activity Introduction to Hospitality by Walker, John R

    

    Introduction to Hospitality by Walker, John R File
  • Select activity Introduction to the Hospitality Industry , Eighth Edition by Clayton W. Barrows, Tom Powers, Dennis Reynolds

    

    Introduction to the Hospitality Industry , Eighth Edition by Clayton W. Barrows, Tom Powers, Dennis Reynolds File